Aid Ally

Crisis Tech · AR · Humanitarian Design · Harvard · 2024

AR / UnityInclusive DesignOffline-first3D PrintingHumanitarian UX
The problem

After a disaster, medical supply chains collapse within hours. Orthopaedic devices - crutches, splints, mobility aids - become unavailable for weeks, exactly when trauma survivors need them most. The manufacturing problem is solvable with 3D printing. The harder problem is that the people assembling the devices have no training, no internet access, and may not be literate.

48%
faster deployment vs traditional aid
75%
cost reduction via local manufacturing
Offline
AR app, zero connectivity required
Field Ready
NGO partner, global deployments
The insight
In a disaster zone, the best interface is one that works when the person using it is scared, exhausted, and offline.
My approach

The design had three non-negotiables before any feature discussion: no assumed literacy, no assumed connectivity, no assumed prior training. Every decision that followed was tested against all three.

The AR overlay used spatial anchoring rather than text labels - a component highlights when it is the active step, not when a label describes it. Assembly steps were sequenced to be reversible: a wrong move could be undone without starting over, because in a field context, restarting from scratch is often not possible. The crutch design itself was modular, so a partially assembled device was still functional - partial help in a disaster is categorically better than no help.